| Problem | Solution |
| Aero Presenter Button Pairing Issues |
Re-pair the Aero Presenter Button with the Aero Base Station if:
1. A new Aero Presenter Button is added. 2. A factory reset is performed. Pairing Method: AC7961 Pairing Instructions
|
| Aero Presenter Button Connection Failure | Unplug the Aero Presenter Button from the host’s USB Type-C port and reinsert it to pair again with the Aero Base Station. (see point 1). |
| No Projection in Standby/Sleep Mode | Ensure the computer is active and not in standby or sleep mode to enable projection |
AC7961 Troubleshooting
- Updated